Customer Mobile App by ServitiumCRM
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- Customer Mobile App by ServitiumCRM
Make customer service easy and convenient for your customers. With our feature-rich mobile app, customers can solve their product-related issues effortlessly. Our seamless IoT integration allows them to manage their IoT-enabled devices better.
User Management :
Customers can self-register any product, scan and upload related invoice copies, add their home address, view service history, track the warranty details, and much more.
Service Request :
Customers can raise the service request for any product, view the progress of the request, and submit feedback for a product or service. Check details of the technician such as a photograph and name, current location, and customer can even send their location to the technician.
Customer Connect :
Users get push notifications and service alerts related to their service requests, warranty, etc., directly in the customer mobile app. Customers also get app update alerts, new product tips, product information, as well as new launch details.
Features of Customer Mobile App
A comprehensive view of product and service history.
Built-in payment gateway integration.
Supports English and Hindi language.
Monitor and control IoT-enabled device health and usage.
Knowledge bank including product manual for troubleshooting
Available for download from Android or Apple store.
Benefits
