Modern Customer
Service Platform
Best-in-class, comprehensive Customer Service CRM, digitalizing end-to-end after-sales processes of organizations across industries and geographies.
Happy to announce
ServitiumCRM is now
Powered by Oracle Cloud.
is recognized as the
Emerging Brand of the Year
Customer Service Platform at the
Emerging Brand of the Year
Customer Service Platform at the
Business Leader of The Year Award 2022
Our Key Customers
Features
Feature Rich, Future Ready
-
Call Centre
ManagementWhen you operate a dynamic business, keeping pace with your customers' needs...
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Field Service Management
Field service
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management involves multiple levels of coordination, fast response...
Customer & Install base
ManagementServitiumCRM enables complete Customer and Install base management with...
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Knowledge
ManagementToday’s competitive and complex business environment demands consistent and...
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Inventory Management
Inventory management enables enterprises to track and manage product stock levels, purchase history, billing information...
Know More Franchisee Payouts Management
Having a franchise opens several avenues for growth and expansion for any...
Know MoreLead Management
The lead management system is the backbone of successful sales operations. Converting a lead...
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Report & Analytics
Service teams need access to accurate data across business processes to make a prompt...
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Mobility Solutions
All ServitiumCRM Applications
Customer App
Make customer service easy and convenient for your customers. With our feature-rich mobile app, customers can... Read more
Field Engineer App
A field service mobile application is a very dynamic and highly effective platform that can increase the productivity... Read more
Supervisor App
Deliver excellent service with our Field Service Supervisor Mobile App. Enhance the performance of your field... Read more
Retailer App
Dealers and Retailers are instrumental in delivering exceptional service experiences. Our Mobile App offers... Read more
Integrations
For secure, fast, and efficient service processes.
Digital Signatures
Go paperless and save on time, effort, and cost... Read more
ServitiumIOT
Seamless data integration with IoT devices and CRM... Read more
ServitiumCRM
Why Your Business Needs ServitiumCRM?- Get insights to improve business processes and workflows
- Initiate customer-centric services
- Reduce costs and drive incremental profits
- Maximize up-selling and cross-selling
- Increase customer revenue
- Improve customer relations
40+
Customers
14+
Continued Engagements
18000+
Active Users
100,000+
Ticket Volume/Day
Testimonials
What Our Customers Says
Rakesh Gupta
With WhatsApp and ServitiumCRM integration, we could bring up a lot of confidence in our consumer when he's able to interact with us without any hassles at his own convenience… This entire process has been, you know, it has been a great experience to work for and this platform has been helping the organization [us] to save cost as well as provide best of these services to our consumers. So I would recommend you to kindly have a look at the WhatsApp official API chatbot platform to start a conversation with your consumers.